Novo vs Relay: which one fits your business?
Side-by-side comparison of Novo and Relay — fees, features, ease, support, and which one fits your business. Scored on the same rubric.
Short answer: Relay wins on our scorecard (8.4/10 vs 7.4/10).
| Scored on | Novo | Relay |
|---|---|---|
| Right fit for small biz | 7 | 9 |
| Ease of use | 8 | 8 |
| Fees & pricing | 9 | 9 |
| Customer support | 5 | 6 |
| Features | 7 | 9 |
| Monthly Fee | $0 | — |
| Minimum Deposit | $0 | — |
| ATM Fee Refunds | Unlimited | — |
| Domestic Wires | Free (Incoming) | — |
| Monthly maintenance | — | $0 |
| Domestic ACH | — | $0 |
| Incoming Wires | — | $0 |
| Outgoing Domestic Wire | — | $5 (Free with Pro) |
| Relay Pro Subscription | — | $30/mo |
Novo in one paragraph
Novo is a top-tier choice for digital entrepreneurs who want to eliminate fees, provided they don't need to deposit physical cash.
Skip it if: Skip it if your business handles more than $500 in physical cash per month.
Relay in one paragraph
Relay is the premier choice for small business owners using the Profit First method who need robust sub-account partitioning without the headache of monthly fees.
Skip it if: You handle more than $2,000 in physical cash deposits per month or require immediate in-person teller support.
Frequently asked questions
Which is better, Novo or Relay?
On our five-axis scorecard, Relay scores higher (8.4/10 vs 7.4/10). Relay is the premier choice for small business owners using the Profit First method who need robust sub-account partitioning without the headache of monthly fees.
Who should skip Novo?
Skip it if your business handles more than $500 in physical cash per month.
Who should skip Relay?
You handle more than $2,000 in physical cash deposits per month or require immediate in-person teller support.