OpenPhone vs QuickBooks Payments: which one fits your business?
Side-by-side comparison of OpenPhone and QuickBooks Payments — fees, features, ease, support, and which one fits your business. Scored on the same rubric.
Short answer: OpenPhone wins on our scorecard (7.6/10 vs 7.5/10).
| Scored on | OpenPhone | QuickBooks Payments |
|---|---|---|
| Right fit for small biz | 8 | 8 |
| Ease of use | 7 | 9 |
| Fees & pricing | 8 | 6 |
| Customer support | 5 | 5 |
| Features | 9 | 9 |
| Starter Plan (Annual) | $15/user/mo | — |
| Business Plan (Annual) | $23/user/mo | — |
| Additional Numbers | $5/mo each | — |
| A2P 10DLC Filing Fee | Varies by carrier ($4-$15 one-time) | — |
| Monthly Base Fee | — | $0 (with QBO subscription) |
| ACH Transfer Fee | — | 1% (Max $15) |
| Invoiced Credit Card | — | 2.99% |
| Keyed-in Rate | — | 3.5% |
| Per-Transaction Fee | — | $0.25 - $0.30 |
OpenPhone in one paragraph
OpenPhone is the most intuitive VoIP for small teams, provided you have the patience to navigate the mandatory 2026 A2P 10DLC registration process.
Skip it if: You require immediate phone-based customer support or need physical desk phone hardware.
QuickBooks Payments in one paragraph
The ultimate time-saver for service-based businesses, provided you can stomach the occasional 'verification hold' and higher card-entry fees.
Skip it if: Skip it if you run a high-volume, low-margin retail shop where every 0.1% of processing fee determines your rent money.
Frequently asked questions
Which is better, OpenPhone or QuickBooks Payments?
On our five-axis scorecard, OpenPhone scores higher (7.6/10 vs 7.5/10). OpenPhone is the most intuitive VoIP for small teams, provided you have the patience to navigate the mandatory 2026 A2P 10DLC registration process.
Who should skip OpenPhone?
You require immediate phone-based customer support or need physical desk phone hardware.
Who should skip QuickBooks Payments?
Skip it if you run a high-volume, low-margin retail shop where every 0.1% of processing fee determines your rent money.