Ooma Office vs Square Payments: which one fits your business?
Side-by-side comparison of Ooma Office and Square Payments — fees, features, ease, support, and which one fits your business. Scored on the same rubric.
Short answer: Square Payments wins on our scorecard (7.8/10 vs 7.7/10).
| Scored on | Ooma Office | Square Payments |
|---|---|---|
| Right fit for small biz | 8 | 8 |
| Ease of use | 9 | 9 |
| Fees & pricing | 8 | 7 |
| Customer support | 6 | 5 |
| Features | 7 | 9 |
| Essentials Plan (Monthly) | $19.95 per user | — |
| Pro Plan (Monthly) | $24.95 per user | — |
| Pro Plus Plan (Monthly) | $29.95 per user | — |
| Activation Fee | $0 (Standard) | — |
| Monthly Fee | — | $0 (Basic) |
| In-person Rate | — | 2.6% + 10¢ |
| Online/Keyed Rate | — | 2.9% - 3.5% + 15¢ |
| Instant Transfer Fee | — | 1.75% per transfer |
Ooma Office in one paragraph
Ooma Office remains the gold standard for small businesses that need a professional phone presence without the complexity or high costs of enterprise VoIP providers.
Skip it if: Skip it if you need a desktop-based softphone but aren't willing to pay for the $24.95 Pro tier.
Square Payments in one paragraph
Square is the gold standard for speed and simplicity, though you pay a premium in transaction fees for the convenience.
Skip it if: Skip it if your business processes more than $20,000 per month, as you'll save thousands elsewhere with interchange-plus pricing.
Frequently asked questions
Which is better, Ooma Office or Square Payments?
On our five-axis scorecard, Square Payments scores higher (7.8/10 vs 7.7/10). Square is the gold standard for speed and simplicity, though you pay a premium in transaction fees for the convenience.
Who should skip Ooma Office?
Skip it if you need a desktop-based softphone but aren't willing to pay for the $24.95 Pro tier.
Who should skip Square Payments?
Skip it if your business processes more than $20,000 per month, as you'll save thousands elsewhere with interchange-plus pricing.