Ooma Office vs Square Payments: which one fits your business?
Side-by-side comparison of Ooma Office and Square Payments — fees, features, ease, support, and which one fits your business. Scored on the same rubric.
Short answer: Square Payments wins on our scorecard (7.4/10 vs 7.3/10).
| Scored on | Ooma Office | Square Payments |
|---|---|---|
| Right fit for small biz | 8 | 7 |
| Ease of use | 7 | 9 |
| Fees & pricing | 7 | 7 |
| Customer support | 6 | 5 |
| Features | 8 | 8 |
| Ooma Office Essentials | $19.95/user/mo | — |
| Ooma Office Pro | $24.95/user/mo | — |
| Ooma Office Pro Plus | $29.95/user/mo | — |
| Activation Fee | $0 (usually waived) | — |
| Monthly fee | — | $0 |
| In-person transaction | — | 2.6% + 10 cents |
| Online transaction | — | 2.9% + 30 cents |
| Manual entry | — | 3.5% + 15 cents |
Ooma Office in one paragraph
Ooma Office is a rock-solid, 'set-it-and-forget-it' VoIP solution that saves small businesses hundreds on hardware and service, provided you don't mind the hardware lock-in.
Skip it if: You should skip Ooma Office if you need a desktop-based softphone on the cheapest plan or want to use generic third-party IP phones without hassle.
Square Payments in one paragraph
Square is the undisputed king of 'start today' payment processing, but its flat-rate fees become a tax on growth as you scale.
Skip it if: Skip it if you process more than $20,000 monthly or have a high average transaction size ($100+).
Frequently asked questions
Which is better, Ooma Office or Square Payments?
On our five-axis scorecard, Square Payments scores higher (7.4/10 vs 7.3/10). Square is the undisputed king of 'start today' payment processing, but its flat-rate fees become a tax on growth as you scale.
Who should skip Ooma Office?
You should skip Ooma Office if you need a desktop-based softphone on the cheapest plan or want to use generic third-party IP phones without hassle.
Who should skip Square Payments?
Skip it if you process more than $20,000 monthly or have a high average transaction size ($100+).