Ooma Office vs PayPal Business: which one fits your business?
Side-by-side comparison of Ooma Office and PayPal Business — fees, features, ease, support, and which one fits your business. Scored on the same rubric.
Short answer: PayPal Business wins on our scorecard (7.8/10 vs 7.7/10).
| Scored on | Ooma Office | PayPal Business |
|---|---|---|
| Right fit for small biz | 8 | 8 |
| Ease of use | 9 | 9 |
| Fees & pricing | 8 | 7 |
| Customer support | 6 | 5 |
| Features | 7 | 9 |
| Essentials Plan (Monthly) | $19.95 per user | — |
| Pro Plan (Monthly) | $24.95 per user | — |
| Pro Plus Plan (Monthly) | $29.95 per user | — |
| Activation Fee | $0 (Standard) | — |
| Monthly fee | — | $0 |
| Online transaction fee | — | 2.99% + fixed fee |
| In-person (QR) fee | — | 2.29% + $0.09 |
| Instant transfer fee | — | 1.5% (capped) |
Ooma Office in one paragraph
Ooma Office remains the gold standard for small businesses that need a professional phone presence without the complexity or high costs of enterprise VoIP providers.
Skip it if: Skip it if you need a desktop-based softphone but aren't willing to pay for the $24.95 Pro tier.
PayPal Business in one paragraph
PayPal Business is the ultimate 'day one' tool for solopreneurs to get paid, though its automated fraud filters can be a headache for rapidly scaling firms.
Skip it if: You should not pick this if you process over $50,000 monthly and need a dedicated account representative to handle disputes.
Frequently asked questions
Which is better, Ooma Office or PayPal Business?
On our five-axis scorecard, PayPal Business scores higher (7.8/10 vs 7.7/10). PayPal Business is the ultimate 'day one' tool for solopreneurs to get paid, though its automated fraud filters can be a headache for rapidly scaling firms.
Who should skip Ooma Office?
Skip it if you need a desktop-based softphone but aren't willing to pay for the $24.95 Pro tier.
Who should skip PayPal Business?
You should not pick this if you process over $50,000 monthly and need a dedicated account representative to handle disputes.