Ooma Office vs PayPal Business: which one fits your business?
Side-by-side comparison of Ooma Office and PayPal Business — fees, features, ease, support, and which one fits your business. Scored on the same rubric.
Short answer: Ooma Office wins on our scorecard (7.3/10 vs 7/10).
| Scored on | Ooma Office | PayPal Business |
|---|---|---|
| Right fit for small biz | 8 | 7 |
| Ease of use | 7 | 9 |
| Fees & pricing | 7 | 6 |
| Customer support | 6 | 4 |
| Features | 8 | 8 |
| Ooma Office Essentials | $19.95/user/mo | — |
| Ooma Office Pro | $24.95/user/mo | — |
| Ooma Office Pro Plus | $29.95/user/mo | — |
| Activation Fee | $0 (usually waived) | — |
| Monthly Fee | — | $0 |
| Standard Processing Fee | — | 2.99% + $0.49 |
| Debit Card Cashback | — | 1% |
| Chargeback Fee | — | $20.00 |
Ooma Office in one paragraph
Ooma Office is a rock-solid, 'set-it-and-forget-it' VoIP solution that saves small businesses hundreds on hardware and service, provided you don't mind the hardware lock-in.
Skip it if: You should skip Ooma Office if you need a desktop-based softphone on the cheapest plan or want to use generic third-party IP phones without hassle.
PayPal Business in one paragraph
A must-have secondary payment rail for e-commerce, but too risky and expensive to be your primary business bank.
Skip it if: You process high-ticket items ($1,000+) or require reliable phone support for fund freezes.
Frequently asked questions
Which is better, Ooma Office or PayPal Business?
On our five-axis scorecard, Ooma Office scores higher (7.3/10 vs 7/10). Ooma Office is a rock-solid, 'set-it-and-forget-it' VoIP solution that saves small businesses hundreds on hardware and service, provided you don't mind the hardware lock-in.
Who should skip Ooma Office?
You should skip Ooma Office if you need a desktop-based softphone on the cheapest plan or want to use generic third-party IP phones without hassle.
Who should skip PayPal Business?
You process high-ticket items ($1,000+) or require reliable phone support for fund freezes.