Ooma Office vs OpenPhone: which one fits your business?
Side-by-side comparison of Ooma Office and OpenPhone — fees, features, ease, support, and which one fits your business. Scored on the same rubric.
Short answer: Ooma Office wins on our scorecard (7.7/10 vs 7.6/10).
| Scored on | Ooma Office | OpenPhone |
|---|---|---|
| Right fit for small biz | 8 | 8 |
| Ease of use | 9 | 7 |
| Fees & pricing | 8 | 8 |
| Customer support | 6 | 5 |
| Features | 7 | 9 |
| Essentials Plan (Monthly) | $19.95 per user | — |
| Pro Plan (Monthly) | $24.95 per user | — |
| Pro Plus Plan (Monthly) | $29.95 per user | — |
| Activation Fee | $0 (Standard) | — |
| Starter Plan (Annual) | — | $15/user/mo |
| Business Plan (Annual) | — | $23/user/mo |
| A2P 10DLC Registration | — | Varies by carrier |
| Additional Numbers | — | $5/mo |
Ooma Office in one paragraph
Ooma Office remains the gold standard for small businesses that need a professional phone presence without the complexity or high costs of enterprise VoIP providers.
Skip it if: Skip it if you need a desktop-based softphone but aren't willing to pay for the $24.95 Pro tier.
OpenPhone in one paragraph
OpenPhone is the best-in-class choice for tech-forward small teams that prioritize collaboration, provided they can navigate the strict 2026 messaging compliance rules.
Skip it if: Skip it if your business relies on high-volume outbound SMS marketing or if you require immediate 24/7 live phone support for troubleshooting.
Frequently asked questions
Which is better, Ooma Office or OpenPhone?
On our five-axis scorecard, Ooma Office scores higher (7.7/10 vs 7.6/10). Ooma Office remains the gold standard for small businesses that need a professional phone presence without the complexity or high costs of enterprise VoIP providers.
Who should skip Ooma Office?
Skip it if you need a desktop-based softphone but aren't willing to pay for the $24.95 Pro tier.
Who should skip OpenPhone?
Skip it if your business relies on high-volume outbound SMS marketing or if you require immediate 24/7 live phone support for troubleshooting.