Ooma Office vs OpenPhone: which one fits your business?
Side-by-side comparison of Ooma Office and OpenPhone — fees, features, ease, support, and which one fits your business. Scored on the same rubric.
Short answer: OpenPhone wins on our scorecard (8/10 vs 7.3/10).
| Scored on | Ooma Office | OpenPhone |
|---|---|---|
| Right fit for small biz | 8 | 9 |
| Ease of use | 7 | 8 |
| Fees & pricing | 7 | 8 |
| Customer support | 6 | 5 |
| Features | 8 | 9 |
| Ooma Office Essentials | $19.95/user/mo | — |
| Ooma Office Pro | $24.95/user/mo | — |
| Ooma Office Pro Plus | $29.95/user/mo | — |
| Activation Fee | $0 (usually waived) | — |
| Starter Plan (per user) | — | $15/mo |
| Business Plan (per user) | — | $23/mo |
| International Calls | — | Varies by country |
Ooma Office in one paragraph
Ooma Office is a rock-solid, 'set-it-and-forget-it' VoIP solution that saves small businesses hundreds on hardware and service, provided you don't mind the hardware lock-in.
Skip it if: You should skip Ooma Office if you need a desktop-based softphone on the cheapest plan or want to use generic third-party IP phones without hassle.
OpenPhone in one paragraph
OpenPhone is the most intuitive business phone app for 2026, perfect for teams that want to look professional without the corporate price tag.
Skip it if: You should skip OpenPhone if you operate in a high-compliance industry where you need immediate phone-based technical support at all hours.
Frequently asked questions
Which is better, Ooma Office or OpenPhone?
On our five-axis scorecard, OpenPhone scores higher (8/10 vs 7.3/10). OpenPhone is the most intuitive business phone app for 2026, perfect for teams that want to look professional without the corporate price tag.
Who should skip Ooma Office?
You should skip Ooma Office if you need a desktop-based softphone on the cheapest plan or want to use generic third-party IP phones without hassle.
Who should skip OpenPhone?
You should skip OpenPhone if you operate in a high-compliance industry where you need immediate phone-based technical support at all hours.