Helcim vs Phone.com: which one fits your business?
Side-by-side comparison of Helcim and Phone.com — fees, features, ease, support, and which one fits your business. Scored on the same rubric.
Short answer: Helcim wins on our scorecard (7.7/10 vs 7.3/10).
| Scored on | Helcim | Phone.com |
|---|---|---|
| Right fit for small biz | 8 | 7 |
| Ease of use | 6 | 8 |
| Fees & pricing | 9 | 8 |
| Customer support | 7 | 6 |
| Features | 8 | 7 |
| Monthly Subscription | $0 | — |
| Annual Fee | $0 | — |
| PCI Compliance Fee | $0 | — |
| In-person Margin (Average) | 0.40% + 8¢ | — |
| Online Margin (Average) | 0.50% + 25¢ | — |
| Basic Plan (Annual) | — | $12.74/mo |
| Plus Plan (Annual) | — | $18.69/mo |
| Pro Plan (Annual) | — | $27.19/mo |
| Activation Fee | — | $0 |
Helcim in one paragraph
Helcim is the most honest payment processor for growing businesses that have outgrown flat-rate 'convenience' pricing.
Skip it if: Skip it if you process less than $2,000 per month or need to start taking payments in the next 10 minutes.
Phone.com in one paragraph
Phone.com is the best budget-friendly choice for solo owners and small clinics needing HIPAA compliance without enterprise complexity.
Skip it if: Skip it if you have more than 5 employees who are on the phone constantly, as unlimited plans elsewhere will be cheaper.
Frequently asked questions
Which is better, Helcim or Phone.com?
On our five-axis scorecard, Helcim scores higher (7.7/10 vs 7.3/10). Helcim is the most honest payment processor for growing businesses that have outgrown flat-rate 'convenience' pricing.
Who should skip Helcim?
Skip it if you process less than $2,000 per month or need to start taking payments in the next 10 minutes.
Who should skip Phone.com?
Skip it if you have more than 5 employees who are on the phone constantly, as unlimited plans elsewhere will be cheaper.