Helcim vs Ooma Office: which one fits your business?
Side-by-side comparison of Helcim and Ooma Office — fees, features, ease, support, and which one fits your business. Scored on the same rubric.
Short answer: Helcim wins on our scorecard (7.9/10 vs 7.3/10).
| Scored on | Helcim | Ooma Office |
|---|---|---|
| Right fit for small biz | 8 | 8 |
| Ease of use | 7 | 7 |
| Fees & pricing | 9 | 7 |
| Customer support | 7 | 6 |
| Features | 8 | 8 |
| Monthly Subscription | $0 | — |
| In-person Transaction | Interchange + 0.40% + 8¢ (avg) | — |
| Online Transaction | Interchange + 0.50% + 25¢ (avg) | — |
| ACH Payments | 0.5% + 25¢ | — |
| Ooma Office Essentials | — | $19.95/user/mo |
| Ooma Office Pro | — | $24.95/user/mo |
| Ooma Office Pro Plus | — | $29.95/user/mo |
| Activation Fee | — | $0 (usually waived) |
Helcim in one paragraph
Helcim is the best-in-class choice for growing U.S. small businesses that want to escape monthly fees and benefit from transparent, volume-based transaction pricing.
Skip it if: You process less than $2,000 per month or your average ticket size is under $15.
Ooma Office in one paragraph
Ooma Office is a rock-solid, 'set-it-and-forget-it' VoIP solution that saves small businesses hundreds on hardware and service, provided you don't mind the hardware lock-in.
Skip it if: You should skip Ooma Office if you need a desktop-based softphone on the cheapest plan or want to use generic third-party IP phones without hassle.
Frequently asked questions
Which is better, Helcim or Ooma Office?
On our five-axis scorecard, Helcim scores higher (7.9/10 vs 7.3/10). Helcim is the best-in-class choice for growing U.S. small businesses that want to escape monthly fees and benefit from transparent, volume-based transaction pricing.
Who should skip Helcim?
You process less than $2,000 per month or your average ticket size is under $15.
Who should skip Ooma Office?
You should skip Ooma Office if you need a desktop-based softphone on the cheapest plan or want to use generic third-party IP phones without hassle.