Helcim vs Ooma Office: which one fits your business?
Side-by-side comparison of Helcim and Ooma Office — fees, features, ease, support, and which one fits your business. Scored on the same rubric.
Short answer: it's a tie on our scorecard — pick on fit, not score.
| Scored on | Helcim | Ooma Office |
|---|---|---|
| Right fit for small biz | 8 | 8 |
| Ease of use | 6 | 9 |
| Fees & pricing | 9 | 8 |
| Customer support | 7 | 6 |
| Features | 8 | 7 |
| Monthly Subscription | $0 | — |
| Annual Fee | $0 | — |
| PCI Compliance Fee | $0 | — |
| In-person Margin (Average) | 0.40% + 8¢ | — |
| Online Margin (Average) | 0.50% + 25¢ | — |
| Essentials Plan (Monthly) | — | $19.95 per user |
| Pro Plan (Monthly) | — | $24.95 per user |
| Pro Plus Plan (Monthly) | — | $29.95 per user |
| Activation Fee | — | $0 (Standard) |
Helcim in one paragraph
Helcim is the most honest payment processor for growing businesses that have outgrown flat-rate 'convenience' pricing.
Skip it if: Skip it if you process less than $2,000 per month or need to start taking payments in the next 10 minutes.
Ooma Office in one paragraph
Ooma Office remains the gold standard for small businesses that need a professional phone presence without the complexity or high costs of enterprise VoIP providers.
Skip it if: Skip it if you need a desktop-based softphone but aren't willing to pay for the $24.95 Pro tier.
Frequently asked questions
Who should skip Helcim?
Skip it if you process less than $2,000 per month or need to start taking payments in the next 10 minutes.
Who should skip Ooma Office?
Skip it if you need a desktop-based softphone but aren't willing to pay for the $24.95 Pro tier.