GoTo Connect vs PayPal Business: which one fits your business?
Side-by-side comparison of GoTo Connect and PayPal Business — fees, features, ease, support, and which one fits your business. Scored on the same rubric.
Short answer: PayPal Business wins on our scorecard (7.8/10 vs 6.8/10).
| Scored on | GoTo Connect | PayPal Business |
|---|---|---|
| Right fit for small biz | 7 | 8 |
| Ease of use | 6 | 9 |
| Fees & pricing | 6 | 7 |
| Customer support | 7 | 5 |
| Features | 8 | 9 |
| Basic Monthly Plan | Contact Sales | — |
| Activation Fee | Varies | — |
| Hardware Lease | Optional/Varies | — |
| Monthly fee | — | $0 |
| Online transaction fee | — | 2.99% + fixed fee |
| In-person (QR) fee | — | 2.29% + $0.09 |
| Instant transfer fee | — | 1.5% (capped) |
GoTo Connect in one paragraph
GoTo Connect is a powerhouse communication tool that is unfortunately hindered by a legacy sales-first pricing model.
Skip it if: Skip it if you want to see a price and start calling within ten minutes without talking to a salesperson.
PayPal Business in one paragraph
PayPal Business is the ultimate 'day one' tool for solopreneurs to get paid, though its automated fraud filters can be a headache for rapidly scaling firms.
Skip it if: You should not pick this if you process over $50,000 monthly and need a dedicated account representative to handle disputes.
Frequently asked questions
Which is better, GoTo Connect or PayPal Business?
On our five-axis scorecard, PayPal Business scores higher (7.8/10 vs 6.8/10). PayPal Business is the ultimate 'day one' tool for solopreneurs to get paid, though its automated fraud filters can be a headache for rapidly scaling firms.
Who should skip GoTo Connect?
Skip it if you want to see a price and start calling within ten minutes without talking to a salesperson.
Who should skip PayPal Business?
You should not pick this if you process over $50,000 monthly and need a dedicated account representative to handle disputes.