GoTo Connect vs Ooma Office: which one fits your business?
Side-by-side comparison of GoTo Connect and Ooma Office — fees, features, ease, support, and which one fits your business. Scored on the same rubric.
Short answer: Ooma Office wins on our scorecard (7.7/10 vs 6.8/10).
| Scored on | GoTo Connect | Ooma Office |
|---|---|---|
| Right fit for small biz | 7 | 8 |
| Ease of use | 6 | 9 |
| Fees & pricing | 6 | 8 |
| Customer support | 7 | 6 |
| Features | 8 | 7 |
| Basic Monthly Plan | Contact Sales | — |
| Activation Fee | Varies | $0 (Standard) |
| Hardware Lease | Optional/Varies | — |
| Essentials Plan (Monthly) | — | $19.95 per user |
| Pro Plan (Monthly) | — | $24.95 per user |
| Pro Plus Plan (Monthly) | — | $29.95 per user |
GoTo Connect in one paragraph
GoTo Connect is a powerhouse communication tool that is unfortunately hindered by a legacy sales-first pricing model.
Skip it if: Skip it if you want to see a price and start calling within ten minutes without talking to a salesperson.
Ooma Office in one paragraph
Ooma Office remains the gold standard for small businesses that need a professional phone presence without the complexity or high costs of enterprise VoIP providers.
Skip it if: Skip it if you need a desktop-based softphone but aren't willing to pay for the $24.95 Pro tier.
Frequently asked questions
Which is better, GoTo Connect or Ooma Office?
On our five-axis scorecard, Ooma Office scores higher (7.7/10 vs 6.8/10). Ooma Office remains the gold standard for small businesses that need a professional phone presence without the complexity or high costs of enterprise VoIP providers.
Who should skip GoTo Connect?
Skip it if you want to see a price and start calling within ten minutes without talking to a salesperson.
Who should skip Ooma Office?
Skip it if you need a desktop-based softphone but aren't willing to pay for the $24.95 Pro tier.