Pipedrive vs Toast POS: which one fits your business?
Side-by-side comparison of Pipedrive and Toast POS — fees, features, ease, support, and which one fits your business. Scored on the same rubric.
Short answer: Pipedrive wins on our scorecard (7.7/10 vs 7.6/10).
| Scored on | Pipedrive | Toast POS |
|---|---|---|
| Right fit for small biz | 8 | 9 |
| Ease of use | 9 | 8 |
| Fees & pricing | 7 | 6 |
| Customer support | 6 | 6 |
| Features | 8 | 9 |
| Essential Plan (Annual) | $14/user/mo | — |
| Advanced Plan (Annual) | $34/user/mo | — |
| Professional Plan (Annual) | $49/user/mo | — |
| LeadBooster Add-on | $32.50/mo | — |
| Starter Software Fee | — | $0/mo |
| Standard Software Fee | — | $165/mo |
| Payment Processing | — | Varies by quote |
| Hardware Starter Kit | — | From $0 + higher rates |
Pipedrive in one paragraph
Pipedrive is the best choice for small teams who want a visual, no-fuss sales tool that emphasizes action over complex data entry.
Skip it if: You need a free-forever CRM or a tool that includes built-in mass email marketing.
Toast POS in one paragraph
Toast is the industry standard for a reason, offering the best-in-class workflow for staff despite its high-cost, locked-in processing ecosystem.
Skip it if: Skip it if you are a low-volume business or want the freedom to shop for the cheapest payment processing rates.
Frequently asked questions
Which is better, Pipedrive or Toast POS?
On our five-axis scorecard, Pipedrive scores higher (7.7/10 vs 7.6/10). Pipedrive is the best choice for small teams who want a visual, no-fuss sales tool that emphasizes action over complex data entry.
Who should skip Pipedrive?
You need a free-forever CRM or a tool that includes built-in mass email marketing.
Who should skip Toast POS?
Skip it if you are a low-volume business or want the freedom to shop for the cheapest payment processing rates.