Insightly vs Toast POS: which one fits your business?
Side-by-side comparison of Insightly and Toast POS — fees, features, ease, support, and which one fits your business. Scored on the same rubric.
Short answer: Toast POS wins on our scorecard (7.7/10 vs 6.9/10).
| Scored on | Insightly | Toast POS |
|---|---|---|
| Right fit for small biz | 7 | 9 |
| Ease of use | 8 | 8 |
| Fees & pricing | 6 | 6 |
| Customer support | 5 | 7 |
| Features | 8 | 9 |
| Plus Plan (Annual) | $29/user/mo | — |
| Professional Plan (Annual) | $49/user/mo | — |
| Enterprise Plan (Annual) | $99/user/mo | — |
| Success Plan (Support) | Varies by tier | — |
| Starter Kit | — | $0/mo (plus higher processing) |
| Standard POS Plan | — | $69/mo |
| Processing Fee | — | Varies (typically 2.49% + $0.15) |
| Installation | — | Starts at $499 |
Insightly in one paragraph
A powerful bridge between sales and operations that is great for professional services, provided you watch out for the tiered pricing traps.
Skip it if: You are a solo-founder who only needs a basic digital Rolodex or if you require instant phone support without paying extra.
Toast POS in one paragraph
The most powerful restaurant-specific POS on the market, provided you can handle being locked into their ecosystem.
Skip it if: You run a low-volume retail shop or a seasonal business that can't justify high monthly software fees during the off-season.
Frequently asked questions
Which is better, Insightly or Toast POS?
On our five-axis scorecard, Toast POS scores higher (7.7/10 vs 6.9/10). The most powerful restaurant-specific POS on the market, provided you can handle being locked into their ecosystem.
Who should skip Insightly?
You are a solo-founder who only needs a basic digital Rolodex or if you require instant phone support without paying extra.
Who should skip Toast POS?
You run a low-volume retail shop or a seasonal business that can't justify high monthly software fees during the off-season.