Insightly vs Pipedrive: which one fits your business?
Side-by-side comparison of Insightly and Pipedrive — fees, features, ease, support, and which one fits your business. Scored on the same rubric.
Short answer: Pipedrive wins on our scorecard (7.3/10 vs 6.9/10).
| Scored on | Insightly | Pipedrive |
|---|---|---|
| Right fit for small biz | 7 | 8 |
| Ease of use | 8 | 7 |
| Fees & pricing | 6 | 7 |
| Customer support | 5 | 6 |
| Features | 8 | 8 |
| Plus Plan (Annual) | $29/user/mo | — |
| Professional Plan (Annual) | $49/user/mo | — |
| Enterprise Plan (Annual) | $99/user/mo | — |
| Success Plan (Support) | Varies by tier | — |
| Essential Plan (Monthly) | — | $21/user |
| Advanced Plan (Monthly) | — | $40/user |
| Professional Plan (Monthly) | — | $59/user |
| Leadbooster Add-on | — | $32.50/mo |
Insightly in one paragraph
A powerful bridge between sales and operations that is great for professional services, provided you watch out for the tiered pricing traps.
Skip it if: You are a solo-founder who only needs a basic digital Rolodex or if you require instant phone support without paying extra.
Pipedrive in one paragraph
A powerhouse for sales-focused teams that need a visual push, though price-creeping 'deal limits' require careful management.
Skip it if: Skip it if you need a full project management suite or have a high volume of low-value leads that will quickly trigger plan caps.
Frequently asked questions
Which is better, Insightly or Pipedrive?
On our five-axis scorecard, Pipedrive scores higher (7.3/10 vs 6.9/10). A powerhouse for sales-focused teams that need a visual push, though price-creeping 'deal limits' require careful management.
Who should skip Insightly?
You are a solo-founder who only needs a basic digital Rolodex or if you require instant phone support without paying extra.
Who should skip Pipedrive?
Skip it if you need a full project management suite or have a high volume of low-value leads that will quickly trigger plan caps.