Gusto vs Insightly: which one fits your business?
Side-by-side comparison of Gusto and Insightly — fees, features, ease, support, and which one fits your business. Scored on the same rubric.
Short answer: Gusto wins on our scorecard (7.9/10 vs 6.9/10).
| Scored on | Gusto | Insightly |
|---|---|---|
| Right fit for small biz | 9 | 7 |
| Ease of use | 8 | 8 |
| Fees & pricing | 7 | 6 |
| Customer support | 6 | 5 |
| Features | 9 | 8 |
| Simple Base Fee | $40/mo | — |
| Simple Per-Person | $6/mo | — |
| Plus Base Fee | $80/mo | — |
| Contractor Only Base | $35/mo | — |
| Plus Plan (Annual) | — | $29/user/mo |
| Professional Plan (Annual) | — | $49/user/mo |
| Enterprise Plan (Annual) | — | $99/user/mo |
| Success Plan (Support) | — | Varies by tier |
Gusto in one paragraph
Gusto is the gold standard for small business payroll automation, trading high-touch human support for a near-perfect digital interface.
Skip it if: You have a complex multi-state employee base and require a dedicated, 24/7 human account manager to handle manual tax adjustments.
Insightly in one paragraph
A powerful bridge between sales and operations that is great for professional services, provided you watch out for the tiered pricing traps.
Skip it if: You are a solo-founder who only needs a basic digital Rolodex or if you require instant phone support without paying extra.
Frequently asked questions
Which is better, Gusto or Insightly?
On our five-axis scorecard, Gusto scores higher (7.9/10 vs 6.9/10). Gusto is the gold standard for small business payroll automation, trading high-touch human support for a near-perfect digital interface.
Who should skip Gusto?
You have a complex multi-state employee base and require a dedicated, 24/7 human account manager to handle manual tax adjustments.
Who should skip Insightly?
You are a solo-founder who only needs a basic digital Rolodex or if you require instant phone support without paying extra.