FreshBooks vs Insightly: which one fits your business?
Side-by-side comparison of FreshBooks and Insightly — fees, features, ease, support, and which one fits your business. Scored on the same rubric.
Short answer: FreshBooks wins on our scorecard (7.8/10 vs 7.3/10).
| Scored on | FreshBooks | Insightly |
|---|---|---|
| Right fit for small biz | 8 | 8 |
| Ease of use | 9 | 7 |
| Fees & pricing | 7 | 7 |
| Customer support | 7 | 6 |
| Features | 8 | 8 |
| Lite Plan (Monthly) | $19.00 | — |
| Plus Plan (Monthly) | $33.00 | — |
| Premium Plan (Monthly) | $60.00 | — |
| Additional Team Member | $11/mo | — |
| Plus Tier (Annual) | — | $29/user/mo |
| Professional Tier (Annual) | — | $49/user/mo |
| Enterprise Tier (Annual) | — | $99/user/mo |
| AppConnect Add-on | — | Varies by usage |
FreshBooks in one paragraph
FreshBooks is the best-in-class choice for service-based owners who value their time over a low monthly bill.
Skip it if: You have a high volume of low-paying clients that would trigger the expensive Premium tier caps.
Insightly in one paragraph
Insightly is the best choice for businesses that need to bridge the gap between a closed sale and a finished project without switching apps.
Skip it if: Skip it if you only need a simple contact manager and don't plan on using the project management features.
Frequently asked questions
Which is better, FreshBooks or Insightly?
On our five-axis scorecard, FreshBooks scores higher (7.8/10 vs 7.3/10). FreshBooks is the best-in-class choice for service-based owners who value their time over a low monthly bill.
Who should skip FreshBooks?
You have a high volume of low-paying clients that would trigger the expensive Premium tier caps.
Who should skip Insightly?
Skip it if you only need a simple contact manager and don't plan on using the project management features.