DocuSign vs Insightly: which one fits your business?
Side-by-side comparison of DocuSign and Insightly — fees, features, ease, support, and which one fits your business. Scored on the same rubric.
Short answer: DocuSign wins on our scorecard (7.3/10 vs 6.9/10).
| Scored on | DocuSign | Insightly |
|---|---|---|
| Right fit for small biz | 8 | 7 |
| Ease of use | 8 | 8 |
| Fees & pricing | 6 | 6 |
| Customer support | 5 | 5 |
| Features | 9 | 8 |
| Personal Plan | $10/mo (billed annually) | — |
| Standard Plan | $25/user/mo (billed annually) | — |
| Business Pro Plan | $40/user/mo (billed annually) | — |
| Envelope Overage Fee | Varies by contract | — |
| Plus Plan (Annual) | — | $29/user/mo |
| Professional Plan (Annual) | — | $49/user/mo |
| Enterprise Plan (Annual) | — | $99/user/mo |
| Success Plan (Support) | — | Varies by tier |
DocuSign in one paragraph
DocuSign is the undisputed industry leader for legal reliability and client trust, provided you can stomach the aggressive pricing tiers.
Skip it if: Skip it if you are a solopreneur sending fewer than 5 documents a month and don't need a specific 'brand name' to impress your clients.
Insightly in one paragraph
A powerful bridge between sales and operations that is great for professional services, provided you watch out for the tiered pricing traps.
Skip it if: You are a solo-founder who only needs a basic digital Rolodex or if you require instant phone support without paying extra.
Frequently asked questions
Which is better, DocuSign or Insightly?
On our five-axis scorecard, DocuSign scores higher (7.3/10 vs 6.9/10). DocuSign is the undisputed industry leader for legal reliability and client trust, provided you can stomach the aggressive pricing tiers.
Who should skip DocuSign?
Skip it if you are a solopreneur sending fewer than 5 documents a month and don't need a specific 'brand name' to impress your clients.
Who should skip Insightly?
You are a solo-founder who only needs a basic digital Rolodex or if you require instant phone support without paying extra.