Copper vs Toast POS: which one fits your business?
Side-by-side comparison of Copper and Toast POS — fees, features, ease, support, and which one fits your business. Scored on the same rubric.
Short answer: it's a tie on our scorecard — pick on fit, not score.
| Scored on | Copper | Toast POS |
|---|---|---|
| Right fit for small biz | 8 | 9 |
| Ease of use | 9 | 8 |
| Fees & pricing | 7 | 6 |
| Customer support | 6 | 7 |
| Features | 8 | 9 |
| Basic Plan (per user/mo, annual) | $29 | — |
| Professional Plan (per user/mo, annual) | $69 | — |
| Business Plan (per user/mo, annual) | $134 | — |
| Starter Kit | — | $0/mo (plus higher processing) |
| Standard POS Plan | — | $69/mo |
| Processing Fee | — | Varies (typically 2.49% + $0.15) |
| Installation | — | Starts at $499 |
Copper in one paragraph
The premier CRM choice for small teams that live in Gmail and want to eliminate manual data entry.
Skip it if: You use Microsoft 365 or Outlook as your primary business email and calendar suite.
Toast POS in one paragraph
The most powerful restaurant-specific POS on the market, provided you can handle being locked into their ecosystem.
Skip it if: You run a low-volume retail shop or a seasonal business that can't justify high monthly software fees during the off-season.
Frequently asked questions
Who should skip Copper?
You use Microsoft 365 or Outlook as your primary business email and calendar suite.
Who should skip Toast POS?
You run a low-volume retail shop or a seasonal business that can't justify high monthly software fees during the off-season.