Copper vs Toast POS: which one fits your business?
Side-by-side comparison of Copper and Toast POS — fees, features, ease, support, and which one fits your business. Scored on the same rubric.
Short answer: Copper wins on our scorecard (7.7/10 vs 7.6/10).
| Scored on | Copper | Toast POS |
|---|---|---|
| Right fit for small biz | 8 | 9 |
| Ease of use | 9 | 8 |
| Fees & pricing | 7 | 6 |
| Customer support | 6 | 6 |
| Features | 8 | 9 |
| Basic Plan (per user/mo, annual) | $29 | — |
| Professional Plan (per user/mo, annual) | $69 | — |
| Business Plan (per user/mo, annual) | $134 | — |
| Starter Software Fee | — | $0/mo |
| Standard Software Fee | — | $165/mo |
| Payment Processing | — | Varies by quote |
| Hardware Starter Kit | — | From $0 + higher rates |
Copper in one paragraph
The premier CRM choice for small teams that live in Gmail and want to eliminate manual data entry.
Skip it if: You use Microsoft 365 or Outlook as your primary business email and calendar suite.
Toast POS in one paragraph
Toast is the industry standard for a reason, offering the best-in-class workflow for staff despite its high-cost, locked-in processing ecosystem.
Skip it if: Skip it if you are a low-volume business or want the freedom to shop for the cheapest payment processing rates.
Frequently asked questions
Which is better, Copper or Toast POS?
On our five-axis scorecard, Copper scores higher (7.7/10 vs 7.6/10). The premier CRM choice for small teams that live in Gmail and want to eliminate manual data entry.
Who should skip Copper?
You use Microsoft 365 or Outlook as your primary business email and calendar suite.
Who should skip Toast POS?
Skip it if you are a low-volume business or want the freedom to shop for the cheapest payment processing rates.